All the training videos and course materials are stored in a private members' area that you can access anytime from your computer, tablet, or smartphone — including through our mobile app for easy on-the-go learning.
Contact Us
Hours: Monday-Friday, 6am-5pm PST
Saturday & Sunday, 6am-4pm PST
Call Us: +1 (888) 782-8804
If you have questions or need assistance, our dedicated team of U.S.-based support agents are here to help you every step of the way. Whether you need help signing up, navigating the course videos, or resetting your password, you’ll always speak with a real, knowledgeable professional — never a bot.
Frequently Asked Questions
Our goal is to ensure you feel completely supported and confident as you navigate your business journey.
General
How do I access the content?
How long can I access the training?
You get lifetime access, so you can go through the entire training as many times as you want, or revisit your favorite modules, whenever you like.
Is there a money-back guarantee?
Yes. Your purchase is protected by our 30-day money-back guarantee. If you’re not completely happy with the course, you can request a full refund within 30 days of your purchase.
Account
How do I create an account?
You will be asked to create an account after you purchase the course.
How do I update my account information?
If you need to make changes to your account information, you can do so under your account settings once you’re logged into the course.
How do I change the email associated with my account?
If you need to change the email address associated with your account, please contact our customer service team by emailing support@drivenentrepreneur.com or calling (888) 782-8804.
What if I forgot my password or can't log in?
First, please double check that you're entering your username and password correctly. Remember, both are case sensitive.
If you forgot your password, simply click the “Forgot Password?” link on the login page. You’ll be asked to enter your email address, and we’ll send you a link to reset your password.
If you’re still having issues, please reach out to our friendly customer service team. You can email us at support@drivenentrepreneur.com or call (888) 782-8804 for assistance.
Returns & Refunds
What is your refund policy?
Your purchase is protected by our 30-day money-back guarantee. If you’re not completely happy with the course, you can request a full refund within 30 days of your purchase.
How do I start a return?
You have 30 days to start a return. To do so, please contact our customer service team by emailing support@drivenentrepreneur.com, or call us at (888) 782-8804.
How does the return process work?
Once you request a return, you will receive a refund of your purchase price. You will no longer have access to the course materials.
When will I see a refund?
You will see a refund on your original payment method within 3-5 business days.
Payment Options
What payment options do you offer?
We accept major credit cards, and you can either pay for the course in full right away, or you can choose to enroll in a payment plan. If you opt in to the payment plan, you will be charged for the first installment immediately, and then you will be charged for the other installments once per month for the next 5 months.
When are payment plan changes processed?
The first payment plan charge will be processed immediately. The remaining charges will be processed once per month for the following 5 months.
Can I switch from the payment plan to the pay-in-full option later?
No. Once you are enrolled in the payment plan, you will automatically be charged monthly for the remaining installments. If you request a refund within 30 days of your initial payment, you will receive your money back, and you will not be charged for the rest of the installments.
What happens if a payment fails?
If a payment fails, we will attempt to charge your credit card 3 additional times over the following 3 days. If the payment is not successful by the fourth attempt, you will receive an email notification about the declined payment, and you will be asked to contact customer service.
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